Sorry to hear that! :(
I haven't had any problems getting into the game in the past. Have you tried using a different browser? (I usually avoid IE whenever possible myself . . . )
Were you able to create a vampire at all? Or not even able to do that? Or is it just that you can't get back into the game & play with your bouncing baby vampy once you logged out? (It's a little unclear from what you wrote.)ravenblack
is generally very willing to help with game problems. (I'm presuming you already checked the log-in issue FAQ
.) You should use the feedback form here
to contact him directly -- just make sure the check-box is UNchecked or he won't receive your missive himself. (I've never dealt with the game's High Council myself, but I don't think your issue would be something they could help with very much anyway.)
His LiveJournal is fun to read too BTW . . .
Hope this helped -- let me know how things went!